Privacy Policy – Pudhubazaar.com

Owned and Operated by Ordersus

Effective Date: 1st July 2025

At Pudhubazaar.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services. By accessing or using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

• Personal Identifiable Information (PII):
  Name, mobile number, email address, billing and shipping address.

• Payment Information:
  We may collect payment-related details (such as transaction IDs) when you make purchases through third-party payment gateways. We do not store card or UPI credentials on our servers.

• Device and Log Information:
  This includes IP address, browser type, operating system, pages visited, referral URLs, and timestamps. This data is used for analytics and system security.

• Cookies and Tracking Technologies:
  We use cookies and similar tools to enhance your experience, personalize content, and understand site usage patterns.

2. Use of Your Information

We use the collected data for the following purposes:

• To process and deliver your orders

• To send order-related communication and notifications

• To provide customer support and service updates

• To analyze and improve our website, services, and offerings

• To detect and prevent fraudulent activity

• To comply with applicable laws and regulations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

• With service providers (e.g., courier companies, payment gateways) to complete your transactions

• With law enforcement or government bodies when required by applicable laws or legal processes

• With technical and security service providers to prevent misuse or fraudulent behavior

All third parties handling data on our behalf are contractually obligated to follow strict data privacy and security practices.

4. Data Security

We follow industry-standard measures to protect your data from unauthorized access, disclosure, or misuse. This includes the use of encryption technologies (such as SSL), access controls, and firewalls.

Despite our best efforts, no online platform can guarantee 100% security. Users are encouraged to keep their passwords confidential and use secure networks.

5. Legal Basis and Compliance

This policy is governed by Indian law, including but not limited to:

• The Information Technology Act, 2000

• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

By using this website, you consent to the collection and use of information as described here, in compliance with applicable law.

6. Marketing Communication

With your consent, we may send you promotional content and product updates via email, SMS, or WhatsApp.

You can opt out of such communications at any time by clicking “unsubscribe” in the email or by contacting our support team.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your data

• Request deletion of your data (subject to legal obligations)

• Withdraw consent to receive marketing communications

To exercise your rights, please contact us using the details provided below.

8. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page along with the revised effective date. We recommend checking this page periodically to stay informed of any updates.

9. Contact Us

If you have any questions, concerns, or complaints related to this policy, please contact:

Ordersus (Operator of Pudhubazaar.com)
Email: support@pudhubazaar.com
Phone/WhatsApp: +91 81227 72385